Tech Tip – Use a Fully Supported Browser

Recently, our members have reported that they are having technical issues when using Internet Explorer to log into UtahRealEstate. These members have reported difficulty logging into our system, as well as slowness when searching, and problems when entering listings. All older versions of Internet Explorer are no longer being supported by Microsoft, which means that they are no longer sending security updates or software fixes. Because of these issues, we strongly recommend moving away from Internet Explorer. And while our system seems to work a little better on Microsoft Edge, we have also seen compatibility problems in Edge.

For the best experience on UtahRealEstate, we recommend using Google Chrome or Mozilla Firefox on either Windows or Mac computers, or Safari on Mac computers. UtahRealEstate is optimized to work best, and our system is fully supported, on these three browsers. 

Three other tips to keep your computer running well, and improve your experience on UtahRealEstate:

Always make sure to Keep your browser updated! Keep your browser, computer, and all programs updated to have the best security, and best access to new features and support.

Check your browser extensions, add-ons, and plugins, and clean them out as needed.

Clear your cache! We advise that you clear the browser cache once every week or two, or as often as necessary to have a positive browsing experience. 

You can find more information and guides to UtahRealEstate.com in our Tech TipsTraining Videos, and our Help section. We also have training classes available in person and online at Praedo.com (click on Continuing Education, and look for the UTRE free classes).

If you have any questions, or suggestions for future tips, please contact our Technical Support department at support@utahrealestate.com, or by calling 1-800-236-1462, between 8am and 5:30pm, Monday through Friday. Thanks!

Tech Tip – Using the Remarks Field in a Search

Have you ever tried searching for an AS-IS or ‘Needs TLC’ home? Are you looking for a property with a built in salon, or for a house with historical significance? The best way to search in these situations is to use the Remarks field.

Using the remarks field can be tricky, as listing agents may use different combinations of words. The best solution is to search the remarks using multiple keywords. For instance, to find an investment property or a property that needs some love, the following keywords would be helpful:

  • AS-IS
  • TLC
  • Distressed
  • Needs Work
  • Handyman
  • Investor

To search for all of these keywords at once, we need to create a search string. Here is a guide to searching using the remarks field, and how to create and use a search string.

1. To search for one word in the remarks, enter just that word with no other characters. For instance, to search for TLC, in the remarks field, enter:

2. Enter part of a word, followed by an asterisk (*). The system will find all words that contain all or part of the word. For instance, if you enter show* the system will also match words that start with show, like shower, showing, shows (and the word show itself).

3. To search for a phrase or series of words, put those words in quotations (“). To search for Needs Work, enter:

4. To search for more than one word, anywhere in the remarks (two words that may not be next to each other), enter a + sign between them.

5. To search for the term As-Is, you will need to enter: “as*is” in the search box.

Now that we know the basic searches that can be used, we can string a series of searches to find different keywords in one search. For our search, we are going to use the following string: ”as*is”+tlc+distressed+handyman+”needs work”+investor

This search string will not fit in the box to show the example – use the search string in bold above. You will need to type in the string manually to the box – copy and past does not work for the remarks field

This search will find listings with any of those terms in the remarks.

A few additional notes on the Remarks search:

  1. You cannot exclude a word or term in the search.
  2. This is a literal search – meaning, it cannot find a word that is misspelled or otherwise different from the search you are using.
  3. It can be used in conjunction with other search fields.
  4. Certain words will not work in the search. Try adding letters or a wildcard (*) to make them work.

You can find more information and guides to UtahRealEstate.com in our Tech TipsTraining Videos, and our Help section. We also have training classes available in person and online at Praedo.com (click on Continuing Education, and look for the UTRE free classes).

If you have any questions, or suggestions for future tips, please contact our Technical Support department at support@utahrealestate.com, or by calling 1-800-236-1462, between 8am and 5:30pm, Monday through Friday. Thanks!

MLS Sales Meeting Slides for November

November’s MLS News and Updates slides are now available for your next meeting!

November’s MLS Sales Meeting Message (.pptx) >>
November’s MLS Sales Meeting Message (.pdf) >>

MLS Sales Meeting Message Highlights:

  1. Webinar Wednesday! – Join us Nov. 9 @ 11AM
  2. New: Custom Message and Signature for Hotsheets
  3. Forms Update
  4. New “Back-Up” Status
  5. New: Hotsheets for Rentals
  6. New: Amortization Printing
  7. Coming Soon: Recorder Data

Note: You can access past messages through the “Sales Meeting Messages” category in MLS news.

Tech Tip – Create a Custom Search

Did you know that we have certain search fields on UtahRealEstate that are not included in a Full search?

If you need to search for a Senior CommunityPrice Per Square FootDOM (Days on Market) or CDOM (Cumulative Days on Market), you will need to create a custom search to include these fields.

To customize the Search page, go to the Residential – Full Search. In the dark gray bar, to the top right, click on More Actions, then Customize Search Form.

This screen contains two columns. The column on the left, under Selected Fields, shows all of the fields already included in a Residential – Full Search. The column on the right, under Available Fields, shows the fields that can be included in your search.

Click in the box on the right labeled Filter Available Fields, and type all or part of the name of the field. Price Per Square Foot is listed as: Price Per Sqf. Most other fields are named consistently.

Select the fields that you wish to include in your search by double clicking on the name of the field, or dragging it over to the list on the left. You can then rearrange the fields by clicking then dragging them up or down. You can also remove or rearrange the existing fields, and add or delete separators.

When you are finished adding and arranging fields, give your search a name next to Customized Search Name. Click on Save as New Form to save the search.

To access your search, click on Searches, in the blue bar at the top of UtahRealEstate.com. Your custom search will appear in a dark blue section at the bottom of the search menu.

You may create multiple custom searches, and custom searches for every property type. For more information, see our Property Searches Quick GuideWe also have a training video available here: How to Customize Any Search Screen.

You can find more information and guides to UtahRealEstate.com in our Tech TipsTraining Videos, and our Help section. We also have training classes available in person and online at Praedo.com (click on Continuing Education, and look for the UTRE free classes).

If you have any questions, or suggestions for future tips, please contact our Technical Support department at support@utahrealestate.com, or by calling 1-800-236-1462, between 8am and 5:30pm, Monday through Friday. Thanks!

Tech Tip – Add a custom message to your Auto Hotsheets

We recently updated the Auto Hotsheets with a new look and feel. The new hotsheets are much more visually appealing and feature the photos of the first four properties in the hotsheet email. We also released an update to the hotsheets that will include a custom message for your clients. Here is a guide to using this feature.

To change or add a custom message on a hotsheet, click on Clients, in the blue bar at the top of UtahRealEstate, and then Hotsheets/Saved Searches. Put a check next to a hotsheet, and click on Edit in the dark gray bar at the top of the page. Then scroll down to the Email Options section.

The Email Subject line is the subject of the Auto Hotsheet email that is sent to both you and your client. We advise putting the client’s name in the message, to help differentiate between hotsheets for different clients. You can also include any other information that you want shown in the subject line of the email.

The Email Message is the custom message that will be included in the hotsheet email. This message will be displayed above the photos of the properties.

To edit your Email Signature, the message that is displayed at the bottom of emails, click on Account Settings, in the light gray bar at the top of UtahRealEstate. Under Communication, click on View. Enter the message that you want displayed at the bottom of your emails under Client Email Signature. Make sure to click on Save Changes at the top.

This will be displayed at the bottom of Auto Hotsheet emails, as well as at the bottom of emails sent using Send Selections or Email PDF.

 

You can find more information and guides to UtahRealEstate.com in our Tech TipsTraining Videos, and our Help section. We also have training classes available in person and online at Praedo.com (click on Continuing Education, and look for the UTRE free classes).

If you have any questions, or suggestions for future tips, please contact our Technical Support department at support@utahrealestate.com, or by calling 1-800-236-1462, between 8am and 5:30pm, Monday through Friday. Thanks!