Broker Account Reconciliation

This is a friendly reminder that our semi-annual broker account reconciliation will occur on October 3, 2016. Starting next week, our staff will begin calling brokers who have agents with outstanding fees and balances.

We kindly ask that all brokers review their MLS accounts for outstanding payments associated with their office. You can do this by completing the following steps:

  1. Access the Billing section within the MLS
  2. Select “Add/Pay Service
  3. Review the information listed under the “Agents Within Your Office” section.
  4. In this section, brokers have the ability to pay any outstanding fees and balances owed by their agents.

Please note that if any outstanding amounts are not paid by either the agent or the broker before October 3, 2016, then MLS access for the entire broker’s office will be suspended until all outstanding amounts are paid in full.

 IMPORTANT NOTE: When an agent stops paying their monthly MLS fees, this DOES NOT automatically inactivate them from a broker’s roster in the MLS. To remove an agent, please submit a Subscriber Form (form located in the “Forms” tab in the MLS) to UtahRealEstate.com to inactivate the agent.

If you have any questions, please email memberservices@utahrealestate.com
or call 801-676-5400 ext. 2.

September 2016 – Office Meeting Slides

September’s MLS News and Updates slides are now available for your next meeting!

September’s MLS Sales Meeting Message (.pptx) >>
September’s MLS Sales Meeting Message (.pdf) >>

MLS Sales Meeting Message Highlights:

  1. Introducing Residential Lease
  2. New Multi-Area Search
  3. New Market Update Widget
  4. New Look and Feel for Android
  5. Listing Input Updates
  6. Just Released: Recent Search Widget
  7. Just Released: Edit Under Contract Listings
  8. Manufactured and Modular
  9. New: Southwestern Style
  10. Coming Soon: “Back-Up” Status
  11. UtahRealEstate.com Web Traffic
  12. Coming Soon: Map Pin Information Inside of the MLS

Note: You can access past messages through the “Sales Meeting Messages” category in MLS news.

Tech Tip – Understanding the Property Activity Report

The PAR or Property Activity Report is the report that is viewed when clicking on the Tax ID in a listing.

The PAR is intended to show the history of that property on the MLS. It shows specific changes made to the listing, so that those changes can be viewed and tracked by members on UtahRealEstate.com. Here are the items that, if changed, will show the change in the PAR:

  • List Price
  • Status
  • Total Square Feet
  • Total Bedrooms
  • Total Bathrooms
  • Interior Features
  • Exterior Features
  • Terms
  • Inclusions
  • Exclusions
  • Compensation
  • Compensation Gross or Net
  • Dual/Var Rate
  • Listing Type
  • Tax ID
  • Expiration Date (this is only viewable by the listing agent or office)
  • Agent Remarks

This is the same list that will trigger a change for an Auto Hotsheet.

The PAR also shows if that property has been previously listed on the MLS, and shows if a property has reached a CDOM Reset (after 90 days of non-active status).

You can view the full PAR by clicking on the red Adobe symbol in the top right corner. It can be emailed by clicking on the sheet of paper with the green arrow, also in the top right corner. (However, we recommend that you do not email this report to clients, as it can contain confidential information. Email the Client History Report instead).

You can find more information and guides to UtahRealEstate.com in our Tech TipsTraining Videos, and our Help section. We also have training classes available in person and online at Praedo.com (click on Continuing Education, and look for the UTRE free classes).

If you have any questions, or suggestions for future tips, please contact our Technical Support department at support@utahrealestate.com, or by calling 1-800-236-1462, between 8am and 5:30pm, Monday through Friday. Thanks!

Updated Rules and Regulations

Effective October, 1, 2016, UtahRealEstate.com will have a newly formatted set of Rules and Regulations. We recently worked with the National Association of Realtors and our Board of Directors to make our rules more modern, updated, and easy to read and follow. All of the key policies are logically organized into sections and we have an interactive table of contents.

You can preview the new rules and fine policy by clicking here.

If you have any questions about the Rules and Regulations, or our Policies and Procedures, we are always happy to help. Please give Member Services a call at 801-676-5400 or email us at memberservices@utahrealestate.com.

Tech Tip – Are your clients receiving their Auto Hotsheets? Check your pending invitations.

When adding a client to your address book – whether this is done in the address book directly, or when creating an auto hotsheet – the system prompts you to send an invitation to the client. This invitation asks the client to create their own client account on UtahRealEstate.com, and confirm a connection with you. Here is an example of the invitation email that is sent to a client:

As soon as you add a client to your address book and send an invitation, you can send your client property lists using Send Selections. However, the Auto Hotsheets are not sent until the client accepts the invitation and creates a client account on UtahRealEstate.

This can cause some confusion. This is because, while Auto Hotsheets are not sent to clients until they accept the invitation, a copy of the Auto Hotsheet emails are sent to the agent right away (from the very first time the auto hotsheet is set to run). Thus, it can seem like your clients are receiving a copy of the hotsheets when they are not. So, how can you be sure that your clients are receiving a copy of their Auto Hotsheets?

You can check the status of all of your invitations all in one place, on the Connections page. To access your connections page, click on My Profile, in the blue bar at the top of UtahRealEstate, then click on Connections.

Here you will find two sections. Under Connection, these are the clients with whom you have a confirmed connection. These clients will be sent the Auto Hotsheet emails, and you can click on their name in here to view the property lists that you have sent, as well as any favorites that your client has added.

Under Sent Invitations are the clients to whom you have sent an invitation, but who have not yet accepted the invitation or confirmed their connection with you. These clients will not be sent Auto Hotsheet emails. To resend a copy of the invitation to the client, click on Resend Invite under their name.

You can also see the status of the connection in your address book. This can be easier to look at one client at a time (instead of a potentially long list). To do this, click on Clients, and then Address Book.

Find your client in the list. If it says Profile to the right of the client, then your client has a connection with you, and will receive the auto hotsheets. If it says Pending, then the client has not yet accepted the invitation. To resend the invitation, put a check next to the client, click on View Details, and then click on Resend Invitation. If it says No, then you have not sent an invitation, or the connection was removed. You will need to click on View Details and send a new invitation.

We also have a recent Tech Tip with solutions to help clients connect here: Help clients to establish a connection on UtahRealEstate.com

You can find more information and guides to UtahRealEstate.com in our Tech TipsTraining Videos, and our Help section. We also have training classes available in person and online at Praedo.com (click on Continuing Education, and look for the UTRE free classes).

If you have any questions, or suggestions for future tips, please contact our Technical Support department at support@utahrealestate.com, or by calling 1-800-236-1462, between 8am and 5:30pm, Monday through Friday. Thanks!