2014 Tech Tip Roundup

This has been a very busy year at the MLS. Here is a roundup of the Tech Tips and updates from our MLS News section in 2014.

POLICY:

How to Avoid Getting a Fine from the MLS
A quick guide to our fine policies, with a downloadable PDF quick sheet for reference.

BILLING:

Billing Common Questions
2015 Dues – A Message to Our Members

Clients:

Client Connections
How, and why, to connect with clients on UtahRealEstate.com

Photos:

Best Photo Size v2 - how to upload the best photos to your listings
Rotate and Edit Photos
Virtual Tours on UtahRealEstate.com

CMA:

Updates to the CMA program
We added the GL (Gross Living) Area, and added the Med and Full Comp Details to the CMA Packet
Guide to the new CMA Cover Page

Listings:

New Listing Input Wizard - now you can add the property details, upload the photos, upload listing documents, and schedule an open house, all before publishing the listing to the MLS!
Listing Input Common Questions
Correct Your Listing Map Point
New feature added: HOA terms
Quick Guide to Short Sales on the MLS
Share Your Listing on Facebook, Google+, LinkedIn, or Twitter

Searches:

Property Searches Common Questions
Custom Search Fields
Search Using the Remarks field
Changes to the Advanced Property Search
Find an agent’s transactions on the MLS
Quick Guide to Short Sales on the MLS

Hotsheets:

Auto Hotsheet Common Questions
Understanding the PAR, or Property Activity Report
These are the same changes that will trigger an Auto Hotsheet

Reports:

Guide to the Statistical Reports
Address Routing
New Client History Report
Understanding the Analytics Report
Understanding the PAR, or Property Activity Report
Lifestyles Report, Column Report, and the Agent Full Report
Updates to the Custom Report
Custom Data Export
Agent email address now showing in the Agent Full Report

Email:

WFRMLS email accounts, phishing scams, and email security
Email Phishing Scams
Help to Reduce Spam and Improve Your Online Marketing

Classes:

Take an online class at Praedo!

Property Pond:

Find and Advertise Rental Properties on PropertyPond.com

Designations:

Realtor Designations

PDF and Adobe Reader:

Problems Printing to PDF
Problems saving PDF files in Google Chrome

General advisements:

Microsoft to stop support for Windows XP
If you are still running a Windows XP system, we strongly advise that you upgrade your computer or operating system.
Adware, unwanted popup ads, and MLS Advertising Rules
We don’t allow ads on the member side of UtahRealEstate.com. If you see ads, you have Adware or Malware on your computer. Read this tip for suggestions.
Browser Settings
Best browsers, advise on plugins and updates.

If you have any questions, comments, or suggestions, please contact our Technical Support department at support@utahrealestate.com, or by calling 1-800-236-1462, between 8am and 5:30pm, Monday through Friday.

Thanks, and we hope you have a Merry Christmas, and a Happy New Year!

Agent email address now showing in the Agent Full Report

Did you notice a change in the Agent Full Report?

We have had many requests to add the Agent’s email address in the Agent Full Report. Last week, we released this update.

The Agent and Co-Agent’s email addresses will now appear in the Agent Full Report, for both the Listing Agent and Co-Agent, and the Selling Agent and Co-Agent (when applicable).

Look for this information in the Contact section at the bottom of the report

If you have any questions, comments, or suggestions, please contact our Technical Support department at support@utahrealestate.com, or by calling 1-800-236-1462, between 8am and 5:30pm, Monday through Friday. Thanks!

December Sales Meeting Message

December’s MLS News and Updates slides are now available for your next meeting!

December MLS Sales Meeting Message (.ppt) >>
December MLS Sales Meeting Message (.pdf) >>

MLS Sales Meeting Message Highlights:

  • Our 2015 Strategic Plan
  • 2015 Dues Increase
  • Policy Proposal on Short Sales
  • Syndication News: Save the Date! (Feb. 20, 2015)
  • Tech Tip: Correcting a map pin location
  • Property Pond Mobile: Utah’s first and best mobile rental search app!
  • Educational (C.E.) Class dates and locations
  • Ongoing User Group Information

If there is anything that you would like addressed in future messages, please let me know! I’d love to hear from you: kat@utahrealestate.com (801-676-5408).

Thank you for your participation, I hope you find these short messages useful.

Note: You can access past messages through the “Sales Meeting Messages” category in MLS news.

Tech Tip – Problems saving PDF files in Google Chrome

Recently, our Technical Support group have fielded quite a few questions from members using Google Chrome, who are having difficulty saving PDF files from the MLS. The PDF file seems to save, but when opening the file, it gives an error.

The best fix for this problem is to disable the Chrome PDF plugin in Chrome, and enable the Adobe Reader plugin.  Continue reading

2015 Dues – A Message to Our Members

Thank you for being a part of the MLS. We are honored to be able to serve you and to be a part of the REALTOR® community here in Utah.

Our focus for 2015 is to help you do more business through the MLS. We have been gathering feedback this year on key ways that we can improve our system and we will be working hard to make these improvements happen.

This means:

  • Having a reliable mobile application that works similar to the desktop site available on both iOS and Android.
  • Increasing consumer web traffic on our public website and on our mobile apps in order to generate more no-cost leads, eliminating the perceived need for MLS subscribers to pay third party advertising sites.
  • Better reliability and usability of our entire MLS system for both REALTORS® and consumers.

In order to make this happen, we need your help. The reason why we can focus on the specific needs of our subscribers is because we custom develop our software for you here at the MLS office in Sandy. Because custom software development requires a heavy amount of resources, we will be raising our membership dues $5.00 per month starting January 12, 2015. In exchange, we will have the means to give you a better system, a better mobile app, and more consumer leads.

We are excited to get started on these new services for you. Please don’t hesitate to contact us with any questions that you have. Again, thank you again for your support, we look forward to continue working hard for you!

Tech Tip – Search Using the Remarks field

Have you ever tried searching for an AS-IS or ‘Needs TLC’ home? If you have an investor looking for a fixer-upper property, and have tried searching the MLS for these properties, you know that it can be a challenge.

One way to find these homes is to use keywords in the Remarks section. But the problem with using the remarks section to find keywords is that each listing agent may select a different combination of words. The solution is search using multiple keywords.

For instance, in this search, we are going to include the following keywords:

  • AS-IS
  • TLC
  • Distressed
  • Needs Work
  • Handyman
  • Investor

To search for all of these keywords at once, we need to create a search string. Continue reading

Discuss Syndication in Utah and Have Lunch on Us!

UtahRealEstate.com usergroups are a fun way to participate in important initiatives here at the MLS. Groups meet once or twice a month (depending on need) for lunch and the feedback we receive from subscribers shapes the results that we produce to the general membership.

We are looking for participants in our newest user group on listing syndication. This group will help us with input into three initiatives:

1. A document that may be included (at the agents discretion) in the listing agreement that helps sellers understand why the agent chooses not to syndicate.

2. A document that may be included (at the agents discretion) in the listing agreement that helps sellers understand why the agent chooses to syndicate.

3. The topic and speaker for our next Syndication luncheon on Feb. 20, 2015.

The date and time for the lunch meeting is: Dec. 3, 2014 (Wednesday) at noon

If you would like to participate, please email kat@utahrealestate.com to say ‘I’m in!’ Thank you in advance for participating in this important discussion. We look forward to having you there.

 

Tech Tip – Correct Your Listing Map Point

Have you recently published your listing to the MLS, only to find that the map was placed off the coast of Africa?

Or, have you found that the system simply didn’t place your listing at the correct location on the map? Our system uses Google Maps, and uses their mapping system to try and place the listing at the correct map location, based on the address entered in the listing. But the system is not foolproof, and we occasionally need to manually correct the listing’s location on the map.

If you have the ability to edit and publish your listings on the MLS, then you can correct the map point of your listing. If listings are entered by a member of your office staff, ask that person to correct the map point, and forward these instructions.

Continue reading

November Sales Meeting Message

November’s MLS News and Updates slides are now available for your next meeting!

November MLS Sales Meeting Message (.ppt) >>
November MLS Sales Meeting Message (.pdf) >>

MLS Sales Meeting Message Highlights:

  • NAR Sold Data Policy Update
  • New Release: List your Rentals to Property Pond via the MLS
  • Syndication Feature: The Publisher Scorecard
  • Affiliate Product Features: Our partners
  • Tech Tip: Take Advantage of your UtahRealEstate.com Profile
  • New User Group: Syndication Team
  • Educational (C.E.) Class dates and locations
  • Ongoing User Group Information

If there is anything that you would like addressed in future messages, please let me know! I’d love to hear from you: kat@utahrealestate.com (801-676-5408).

Thank you for your participation, I hope you find these short messages useful.

Note: You can access past messages through the “Sales Meeting Messages” category in MLS news.

Tech Tip – Custom Search Fields

Did you know that we have certain search fields on the MLS that are not included in a Full search?

If you need to search for a Senior Community, Price Per Square Foot, DOM (Days on Market) or CDOM (Cumulative Days on Market), you will need to create a custom search to include these fields.

To customize the Search page, go to the Residential – Full Search. In the green bar, to the top right, click on More Actions, then Customize Search Form.

Continue reading